DATE OF CREATION: 29/12/22
UPDATED: 29/12/22
CREATED BY: Melanie Hitchcock
UPDATED: 29/12/22
CREATED BY: Melanie Hitchcock
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and delivery.
and delivery.
Processing Active & Creative Kids vouchers
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Why.
The NSW Government encourages parents to enrol their kids in Activities by partially funding them. Active and creative kids vouchers are submitted by parents through our form, and have to be claimed by us through service NSW, and then credited to the students account through DSP and the students Ontraport Payment plan.
This action happens in the middle of every month to allow time to make adjustments to payment plans.
This action happens in the middle of every month to allow time to make adjustments to payment plans.
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How.
1. Log into service.nsw.gov.au/myserviceNSW/BusinessDashboard
2. select the business dashboard 'HITCHCOCK, MELANIE'
3. Click on Either Active Kids or Creative kids tile, depending on the type of voucher/s you are redeeming.
(Note: Parents can sometimes click the wrong box, for reference Active kids voucher numbers start with a 5 and creative kid voucher numbers start with a 9. Surprisingly they can sometimes put the wrong date of birth for their child, so if it gives you an error message, check DSP or Ontraport for the correct birthdate and try again.
4. Open the voucher entries from https://www.brookvaledancecentre.com.au/vouchers
(Note make sure you are signed into the approved gmail account to be able to access google form)
5. Copy and past the
2. select the business dashboard 'HITCHCOCK, MELANIE'
3. Click on Either Active Kids or Creative kids tile, depending on the type of voucher/s you are redeeming.
(Note: Parents can sometimes click the wrong box, for reference Active kids voucher numbers start with a 5 and creative kid voucher numbers start with a 9. Surprisingly they can sometimes put the wrong date of birth for their child, so if it gives you an error message, check DSP or Ontraport for the correct birthdate and try again.
4. Open the voucher entries from https://www.brookvaledancecentre.com.au/vouchers
(Note make sure you are signed into the approved gmail account to be able to access google form)
5. Copy and past the
- Voucher number
- Date of Birth
- Click Program 'Dance-2100'
- Enter 100 for the amount.
- Click 'Redeem'
6. Once you have finished entering all vouchers, copy them 1 by 1 into the students transaction record in 'Dance Studio Pro
- Search students name
- Select the correct student
- Select transactions
- Posting type: Credit (They paid you)
- Amount $100
- Memo: 'Active kids voucher (16 digit voucher number)'
- Transaction code: Active kids voucher
- Payment Method : Direct Deposit
- Click Post Transaction
The transaction should appear at the top of the journal as below.
7. Go back to the Service NSW Page and copy all voucher entries, paste them in an email to leanne@brookvaledancecentre.com.au
so that we can adjust students payment plans for next month.
Search adjust 'Creating and adjusting payment plans' in Ops manual for more information on how to credit plans.
8. Send email confirmation from OP that the voucher has been successfully redeemed and credited to your BDC account.
- in Ontraport search for the students names and check their box.
- go to send email in menu bar
- Choose an email template
- from the dropdown options select "Active and creative voucher received email'
- Click send now
Remember to un- check all when you return to Ontraport student list.
Email: sample
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Who.
When.
Active and creative kids vouchers are to be processed by the studio manager on or around the 15th of every month and applied to accounts on the same day. Payment plans should also be adjusted within 24 hours and parents sent email confirmation that it has been received and adjusted.
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