Email process and templates
Phone process and scripts
Customer service process
Newsletter creation and distribution
Sending an email broadcast
Cleaning the studios
Processing Active and Creative Kids vouchers
Processing Parent and Discover vouchers
Collections Process
Updating lead information process
Updating DSP Monthly Payments
Updating DSP Payments.
Managing the Facebook Page & Groups
Managing Instagram
Managing Band app
Selling programs process
Upselling classes process
Selling merchandise and uniforms
Complaints process
Red flag/fires